Legal
Privacy Policy
Ahava Wellness ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit this website, how we use it, and the choices you have. It applies to this website only. Protected health information you share as a patient is handled under our separate Notice of Privacy Practices, provided at intake, in accordance with HIPAA.
Information We Collect
Information you provide
This website does not include forms that collect personal or health information. When you book an appointment, complete intake forms, or message us, you do so through our secure Jane booking and patient portal, which is operated by Jane App Inc. under its own privacy policy and a business associate agreement with us. If you email or call us, we receive the information you choose to share.
Website analytics
We use Lovable's visitor analytics to understand how our website is used. Lovable's analytics uses no cookies, stores nothing on your device, doesn't keep IP addresses, and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.
On this site it records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year.
Clicks are recorded only after you accept analytics in our cookie banner if you are visiting from the EU/EEA, the UK, Switzerland, or Canada (or from a location we can't determine). For everyone else, clicks are recorded unless you reject analytics. They are never recorded if your browser sends Global Privacy Control, even if you accept. Page visits, time on page, page speed, and errors are recorded for every visitor, without cookies and without identifying anyone. Your choice is saved in your browser for up to 12 months.
Third-party services on this site
- Google Fonts — our typefaces load from Google's servers, which receive your IP address and browser details when the page loads.
- Google Maps — the map on our Contact page is provided by Google, which may receive your IP address and set its own cookies when the map loads.
- Jane App — booking links open Jane's secure portal, which is governed by Jane's privacy policy.
How We Use Information
- To respond to your questions and schedule care.
- To operate, maintain, and improve this website.
- To comply with legal and regulatory obligations.
We do not sell your personal information, and we do not use website data for advertising.
Your Choices
You can change your analytics choice at any time by opening . You may also enable Global Privacy Control in your browser. Depending on where you live, you may have rights to access, correct, or delete personal information we hold; contact us to make a request.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission over the internet is completely secure, so please do not send sensitive health information through ordinary email.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
Contact Us
Questions about this policy? Visit our Contact page or write to Ahava Wellness, 900 N Franklin Ave, Chicago, IL.